About

Researcher and eager to deliver exceptional IT services utilizing profound IT and Network Support, Disaster Recovery Planning Installation and Management skills. Dynamic leader with proven success in managing complex end-to-end deliveries across multiple applications and developing strategic direction for the information systems plan including technology deployment plans and departmental budgets. Proactive team player with expertise in managing computer operation scheduling, backup, storage and retrieval functions. Displayed excellence in providing leadership and vision for the IT department including strategic planning of information systems.

Played a significant role in shaping and implementing corporate IT strategies by leveraging an intimate understanding of applying new and innovative technologies to the company’s products, services, and processes. Experience in liaising with peers and key players in IT industry for developing innovative IT solutions and seeking strategies to increase proficiencies. Innate strengths in handling different aspects of service desk, end-user support, infrastructure support, disaster recovery management, and security implementation. Hands-on Information Technology Manager, known for an innovative approach to solving problems. Team leader experienced in building and motivating professional, capable, and responsive organizations.

Arqam S. Al Kendi, (MSc in Management Information Systems) at University of Liverpool